BRIDGE Publications

Designing with Users: Co-Design for Innovation in Emergency Technologies

Katrina Petersen and Monika Büscher (Lancaster University)

Maike Kuhnert (Technische Universität Dortmund)

Steffen Schneider and Jenns Potterbaum (Universität Paderborn)



In this paper, we motivate the need for collaborative research and design for IT innovation in crisis response and management. We describe the value of such methodology and demonstrate how working alongside users enables creative anticipation of emergent future practices that can inform both more 'appropriate' and more ambitious innovation. We demonstrate how co-design methods are particularly valuable for eliciting ethical, legal, and social issues that would otherwise go unconsidered.


Full paper


Proceedings of the 12th International Conference on Information Systems for Crisis Response and Management
(ISCRAM 2015), Kristiansand, Norway, 24-27 May 2015, Palen, Büscher, Comes & Hughes, eds.



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