D02.3: Domain Analysis II: User Interfaces and Interaction Design
This deliverable presents key concepts and lessons learnt from domain analysis with a view to interface and interaction design within the BRIDGE project. Its purpose is to inform ongoing design efforts. The report begins with a review of current interface and interaction paradigms experienced by emergency responders. A focus on the situation in Norway provides concrete detail before the discussion briefly broadens out into the European context. A series of three chapters follows, exploring interface and interaction design issues along three key topic areas of design in BRIDGE - designing for situation awareness, ambient intelligence for supporting emergent collaboration, and supporting agile response and collaborative agile workflows. These chapters capture and develop the core interface and interaction design concepts employed in the BRIDGE project. A discussion of the e-triage system as part of BRIDGE system of systems then provides a synthesis, designed to illustrate how attention to these dimensions and concepts can enhance large scale multi-agency response through BRIDGE. The conclusion summarises key themes and lessons learnt. The deliverable closes with an appendix detailing the role of the BRIDGE Design Pattern Library for our interdisciplinary and collaborative design efforts.